World Net Bangladesh......... Cable Broadband Internet Service Provider

Frequently Asked Question

If you have a question, chances are we have the answer. We've grouped the most frequently asked questions into easy-to-use categories so you can get your answer quickly. If you don't find what you're looking for, please feel free to contact us.

Help Center

The Basics
What is DSL?
How fast is DSL™?
Is DSL available to all homes?
Do I need to install a new phone line to get DSL?
Why is the DSL gateway better than standard dial-up modems?
What operating systems does the DSL gateway support?
Does DSL support Windows XP?
Will DSL charges appear on my phone bill?

DSL Connection
Can I connect more than one computer to the
World Net DSL gateway?
Can I use my new DSL line to make phone calls?
Do I still need my dial-up ISP?
Can I access my email remotely?

About Email and Web
Do I get email with my World Net DSL service?
Do I get personal Web pages with my World Net DSL service?
Can I use my own domain name with World Net DSL personal Web pages?
What will be my email address at World Net Bangladesh?
What's the difference between a Web host and a domain name host?
Can my Web pages use Microsoft FrontPage extensions or CGI?

Technical Questions
Is there anything I should change about my computer?
Is there anything I should be aware of in my home environment?
Does World Net DSL service include firewall security?
Can I use my firewall with my World Net DSL service?
Can I use a parental control program with my
World Net DSL service?
Can I still use my fax software if I get World Net DSL Service?

Advanced Technical Questions
What does a IP address let me do?
How many static IP addresses can I get with my World Net DSL service?
Can I host a Virtual Private Network (VPN)?
Can I run my own Web, FTP, DNS, SMTP, POP3, or other email server?
Is my connection through World Net DSL a dial-up or LAN?
Does DSL support X-Windows, TELNET, and FTP?
Does the World Net DSL gateway act as a DHCP host or client?

What is DSL?
DSL (Digital Subscriber Line) is a technology that allows World Net Bangladesh to provide you with high-speed internet access over ordinary copper lines.

World Net Broadband provides an ADSL (Asymmetric Digital Subscriber Line) service that lets you use the copper line for high-speed Internet connection. In other words, you can surf the Web and talk on the phone at the same time. This is accomplished by sending the DSL signal over the line at a higher frequency than is used by voice. The DSL is asymmetric in that download speeds can be up to four times faster than upload speeds.

Current advances in DSL technology include wireless DSL. World Net Bangladesh does not currently provide wireless DSL, but wireless hubs and Ethernet connections can be used with your World Net DSL Service

How fast is World Net DSL connection?
Downloads can be as fast as 64 to 128Kbps. Most pages will appear in a flash, and a large file that used to take minutes to download over a dial-up connection will load in seconds. Upload speed is typically 32Kbps.

The exact speed depends on the distance from your home to the DSL equipment in your World Net Bangladesh central office; shorter distances yield a faster connection. The quality of a copper line (age, gauge, or the presence of devices that boost voice signals), and the quality of wiring in your home will also affect the speed.

Is World Net DSL available to all homes
Chances are World Net DSL High-Speed Internet service is available to your home. If you haven't already, you can check for availability now. If service isn't available, it's either because World Net DSL has not rolled out service in your area. In general, DSL will not be available from any provider if:

Your home is too far from the World Net Bangladesh Central Office. It must be within 5 km. or roughly between 12,000 and 18,000 feet.

If your home doesn't qualify now, there is hope. World Net Bangladesh are working quickly to install new equipment and increase the range limit, and new World Net DSL service zones are rolling out every Month. Therefore, you could qualify for DSL service sooner than you think.

* Additional charges may apply for Extra Copper Cable (more then 500M), if necessary, to support DSL.

Do I need to install a new phone line to get DSL?
If ADSL (Asymmetric Digital Subscriber Line) is offered in your area, your World Net DSL connection cannot share your existing phone line, so you don't have to install a new one. You'll only need an extra Copper Cabling for your new DSL .

Why is the World Net DSL gateway better than standard dial-up modems?

Three great reasons:

First. Easy setup! You don't have to configure the gateway. You simply connect the World Net DSL gateway to your computer (using the USB or Ethernet connections) and DSL line jack, insert the self-installing software (CD-ROM for customers who use Microsoft Windows)*, and you'll be surfing the Web within minutes.

Second. Our gateways work with almost any computer, as long as you have an Ethernet, USB.

Third. The World Net DSL gateway is reliable. We design and manufacture it ourselves, so we make sure it works smoothly and reliably with our network and the Internet. We’re even able to update and maintain it as needed to provide you with the best DSL service and products available.

What operating systems does the World Net DSL gateway support?
World Net DSL supports Microsoft Windows 95/98/Me/NT/2000/XP, Apple MacIntosh and UNIX\Linux variants.

Does World Net DSL support Windows XP?
Yes. And you can connect your computer to the World Net DSL gateway using either USB or Ethernet.

Will World Net DSL charges appear on my phone bill?
You will be billed for all phone lines in your home, however, your World Net DSL charge will be billed by World Net Broadband separately.

Can I connect more than one computer to the World Net DSL gateway?
Yes But Only in ADSL Corporate Packages. You can share your World Net DSL among computers within a small home network using one of several Ethernet hubs or router products. The product should be capable of IP masking and NAT (Network Address Translation), and include 10Base-T or 10/100Base-T. Follow the hub or router's installation instructions. Or, by subscribing to our

Can I use my new DSL line to make phone calls?
Yes. World Net DSL does not change or interfere with the standard use of your phone service, so you’re free to make and receive phone calls, or send and receive faxes, just as you always have, whether you’re online or off.

Do I still need my dial-up ISP?
No. Of course, you're welcome to keep your current dial-up provider, but it's not required. Use a laptop, or desktop, to surf the Web and get email from just about any location that has a phone jack. Of course, you'll be using an analog dial-up modem, so you won't get the same speed that you get with your World Net DSL connection, but you will be able to surf the Net and access your email accounts.

Can I access my email remotely?
Yes. With Dial up Modem you can access the Internet from anywhere in the World, over a dial-up connection. Use a laptop, or desktop, to surf the Web and get email from any location that has a phone jack. Of course, you'll be using an analog dial-up modem, so you won't get the same speed that you get with your
World Net DSL connection, but you will be able to surf the Net and access your e-mail accounts.

Do I get email accounts with my World Net DSL service?
Absolutely. With World Net DSL service, you can create 1 personal email account so you can stay in touch with friends, family, or business associates via their own email address. Each email account comes with 5 MB of server space for email storage.

Do I get personal Web pages with my World Net DSL service?
Yes. You can create 1 personal Web sites (one for each user account), or simply use the server space for personal storage. If you need help building a Web site or uploading files, just visit our membership site and we'll show you how. Each user account comes with 1 MB of personal Web space for your content.

Can I use my own domain name with World Net DSL personal Web pages?
Yes. You can use your own domain name for custom Web pages, for example www.(YourSiteHere).com as the Web address for your World Net DSL Web page. First, register your domain name with a registration service like NetworkSolutions.com or Register.com (fees may apply). Once you become a World Net DSL customer, we'll provide you the procedure that's needed to register your domain name or point your URL to the proper servers. Please note that only one personal domain name can be used per customer account.

What will be my email address at World Net Bangladesh?
Your Email address will be " yourname@worldnetbd.net " . E-mail & Web pages are stored on US based servers at worldnetbd.net.

What's the difference between a Web host and a domain name host?
World Net Bangladesh can host your personal Web pages on our servers at worldnetbd.net, which means our servers hold your pages, picture files, and other content. This makes us your Web host. To register a "dot-com", "dot-net", "dot-edu", or similar domain, please go to a registration service like Network Solutions or Register.com (fees may apply) In most cases, you will need to pay them an annual fee to maintain the name, and you'll need to inform them of your World Net Bangladesh server names.

Can my Web pages use Microsoft FrontPage extensions or CGI?
Not currently however,we may support this in the future.

Is there anything I should change about my computer?
Probably not. If you bought or upgraded your computer within the last few years, it's probably equipped to handle a World Net DSL connection. The only change you might need to consider is if your Windows PC doesn't already have an Ethernet card, you may want to install one to get the best performance. Ethernet cards are inexpensive and rather simple to install. Macintosh, Linux, or UNIX computers need Ethernet for their World Net DSL connection, but most of the brand computers already come equipped with it.

Is there anything I should be aware of in my home environment?
Your home environment can affect your DSL connection and speed. Consult with our sales department
(880 2 8812518 ) if any of the following conditions need further explanation:

Halogen lamps when placed near your DSL line adversely affect your connection
Some security systems may disrupt your DSL connection
Bad wiring in your home can adversely affect your DSL connection
Extreme weather (electrical storms) can adversely affect your DSL connection
Rolling blackouts adversely affect your DSL connection

Does World Net DSL service include firewall security?
World Net ADSL Broadband offers a firewall security feature as part of the Connect & Protect package, which also includes Virus Protection, and Spam Filtering. The firewall is a gateway-based program that stops intruders before they reach your computer, unlike other firewall programs that reside inside a computer.

Can I use my firewall with my World Net DSL service?
Yes. You can use virtually any off-the-shelf firewall with your World Net DSL connection. Simply install it following the manufacturer's instructions. Firewall protection is also an enhanced feature of our Connect and Protect upgrade.

Can I use a parental control program with my World Net DSL service?
Yes. You can use virtually any off-the-shelf parental control programs with your World Net DSL connection. Simply install it following the manufacturer's instructions.

Can I still use my fax software if I get
World Net DSL?
Most likely. If your fax software uses an analog modem that's already installed in your computer (and most fax software does), just keep using it the way you have been, with the modem connected to your phone jack. Faxing should continue to work as usual. Another option is to sign up for one of several online services that allow faxing via the Internet.

What does a IP address let me do?
Dial up internet providers often connect your computer to a different physical location (IP address) each time you connect to the Internet, using whatever address is currently available (this is known as a dynamic IP address). With World Net DSL, you're assigned a personal IP address that doesn't change , which only you use. It's your IP address, every time, all the time. You do not have to share it with any other users outside of your home.

How many static IP addresses can I get with my World Net DSL service?
We currently provide one static IP address with your Corporate ADSL service only.

Can I host a Virtual Private Network (VPN)?
No. You Cannot.

Can I run my own Web, FTP, DNS, SMTP, POP3, or other email server?
Yes. But only in ADSL Corporate Packages.

Is my World Net DSL a dial-up or LAN?
It's a LAN connection. The World Net DSL gateway is a router and doesn't perform any type of modulation/demodulation.

Does World Net DSL support X-Windows, TELNET, and FTP?
Yes. These protocols can all be used over a DSL line, as can any Internet addressable traffic that can be carried over TCP/IP. But this features are not available in Cable Connection.

Does the World Net DSL gateway act as a DHCP host or client?
When you first install the World Net DSL gateway, it acts as a DHCP client to receive an IP address from the server. Each time you connect to the Internet thereafter, the World Net DSL gateway acts as a DHCP host assigning an IP address to your computer.